How do you provide quotes, and what factors influence the price?
Our quotes are based on your specific requirements, including steel grade (e.g., Q235, Q355), thickness, dimensions, quantity, surface treatment (hot-dip galvanizing, painting) and packaging. The final price is subject to current steel market trends and specifications provided in your drawings.
What is the production lead time for orders?
Lead time is usually 15-45 working days after receiving advance payment and confirmed drawings. Small-batch standard components may take 10-20 working days. Large or complex projects will be adjusted accordingly.
What payment terms do you accept?
We accept T/T (Telegraphic Transfer) and L/C (Letter of Credit). Typically, a 50% advance payment is required to start production, with the remaining balance paid before shipment.
Do you offer after-sales service and installation guidance?
Yes, we provide detailed installation manuals, component diagrams, and technical support. If required, professional engineers can be dispatched for on-site guidance. We also offer a quality guarantee period.
Can you provide customized steel structure designs?
Absolutely. Our professional engineering team can provide customized scheme designs and detailed fabrication drawings based on your specific project requirements and local building codes.
How do you ensure the quality of the products?
We implement strict quality control throughout the manufacturing process, from raw material procurement to final inspection. All materials meet international standards, and we provide relevant quality certificates upon request.