How do you provide quotes, and what factors influence the price?
Our quotes are based on your specific requirements, including steel grade (e.g., Q235, Q355), thickness, dimensions, quantity, surface treatment (hot-dip galvanizing, painting) and packaging. To get an accurate quote, please provide your detailed drawings or specifications. The final price is also subject to fluctuations in the current steel market price and exchange rates.
What is the production lead time for orders?
The lead time is usually 15-45 working days after we receive the advance payment and confirmed drawings. For small-batch standard components, it can be shortened to 10-20 working days. For large-scale or customized projects, the lead time will be adjusted according to the order complexity, and we will confirm the exact delivery date with you in the contract.
What payment terms do you accept?
We accept mainstream international trade payment terms, such as T/T (Telegraphic Transfer) and L/C (Letter of Credit). The common term is 50% advance payment to start production, with the remaining 50% paid before shipment. For long-term cooperative customers or large orders, flexible payment terms can be negotiated.
Do you offer after-sales service and installation guidance?
Yes, we do. We provide free detailed installation manuals, component number diagrams and technical support. If required, we can dispatch professional engineers to the site for installation guidance. We also provide a quality guarantee period and will promptly offer solutions for any quality issues caused by our production.
Can the steel structures be customized according to custom designs?
Yes, we specialize in fully customized steel structure designs. Our engineering team can work directly with your architectural drawings, load criteria (such as wind speed, snow load, and seismic ratings), and other project-specific parameters to deliver a tailored manufacturing solution.
What is the expected service lifespan of these steel buildings?
With proper installation, routine maintenance, and depending on environmental conditions, our high-quality structural steel buildings are designed to have an operational lifespan of 50 years or more, thanks to robust anti-corrosive coatings and galvanized treatments.