Frequently Asked Questions
1. Are you a manufacturing factory or a trading company?
We are a well-known leading professional steel structure manufacturer in the industry. You will get professional technical solutions and competitive prices directly from the source.
2. Do you offer design services for customers?
Yes, we have an independent architectural design research institute. We can design full solution drawings using AutoCAD, PKPM, MTS, 3D3S, and Tekla Structures (Xsteel).
3. How do you ensure quality control?
We have a professional quality inspection team and advanced equipment like vacuum spectrometers. We also support third-party testing such as SGS, TUV, and BV.
4. What is the typical delivery time?
Delivery time depends on order quantities. Generally, it takes about 30-40 days to reach the nearest seaport in China after receiving the deposit.
5. Can you provide installation assistance?
We provide detailed installation drawings and video explanations. If necessary, we can send professional engineers and technical workers to your site for guidance.
6. What are your accepted payment terms?
We standardly support T/T or L/C, with a 30% deposit required upfront and the 70% balance due before delivery.